FAQ

Check out our frequently asked questions about our herbal preparations and shipping

Herbal products and information FAQ

How do I choose the right product for me?

Do you tell customers what to take for health conditions?

Are your products medicines?

Can I ask for guidance?

Why don’t you list specific benefits?

Do you offer dosage advice?

Where can I learn more about herbs?

How do I know if my order is confirmed?

Can I change my shipping address after my order is placed?

How long will it take until I receive my order?

I placed an order, but now I would like to cancel it. How do I do that?

I received my order but an item was missing/incorrect! What do I do?

International shipping